Training for New Managers and Supervisors

Newly promoted manager talking with his team in an office

You were promoted because you were good at your old job. Congratulations! But supervising others requires a whole new set of skills.

If you're feeling a little overwhelmed, you're not alone! Half of new managers say they feel unprepared for their new roles. And 58% of managers say they never received any management training.

That's why we developed the University of Arizona New Manager & Supervisor Training Program. This online noncredit course is designed to equip first-time managers and supervisors with the skills they need to succeed in their new roles.

Become a Better Boss

In this six-week online course, you will:

  • Learn about yourself and your strengths
  • Understand how to apply those strengths in your new role
  • Develop the interpersonal skills required to be a successful supervisor
  • Understand different strategies for fostering teamwork, managing conflict and providing critical feedback

While this course is designed for new supervisors and managers who want to be successful in their new roles, it can also help experienced supervisors and managers improve their skills. 

Register Now


Tom Murray is the Director for Professional Development in Student Success and Retention Innovation (SSRI) at the University of Arizona. Tom works across the units of SSRI to identify and execute professional development opportunities for University staff. He has a Bachelor's degree in mathematics from Loyola University Chicago, a Master's in counseling psychology from Northwestern University, and has completed additional graduate coursework in higher education here at UA.

He also has a number of years of experience working in retail and foodservice prior to working in higher education. He has managed well over 500 people - from part-time student workers to full-time professional staff members with advanced degrees. That experience taught him that successful management is not just about technical proficiency. It is about interpersonal skills. He loves teaching managers and supervisors to excel in their roles.

About the Course

The course runs from February 24 – March 30, 2020. It is fully online, and you have 24/7 access to course materials. Upon successful completion of the course, you will receive a digital certificate of completion from the University of Arizona office of Continuing & Professional Education.

Fee: $989 ($899 for military and for UA faculty and staff)