Sales jobs are consistently among the top ten jobs nationwide, and there are millions of jobs every year that ask for sales skills, according to labor market data from Lightcast.

The University of Arizona Continuing and Professional Education Sales Development Certificate is a fully online professional development program that teaches you in-demand sales skills in just 10 weeks.

Who Should Take the University of Arizona Sales Development Certificate Course?

T‍his non-credit professional development certificate program is open to all. You do not need prior sales experience. The program is ideal for:

• Individuals considering a sales-related career who want to build new skill sets and gain in-demand Salesforce Trailhead badges
• Early-career sales or business professionals looking to fill in their knowledge and skills gaps
• Entrepreneurs and small business owners looking to maximize leads, pipeline development and revenue
• Employers who want to train their sales teams

What You Will Learn

• Lead generation, lead qualification, and pipeline management
• Targeting strategies and tactics
• Strategic sales performance metrics and key performance indicators (KPIs)
• How to use Salesforce, the world’s #1 CRM, including user basics, data input, and lead management for sales development

You will also complete a strategic Sales Development Playbook, applying your sales development skills in a real-world context.

Earn In-Demand Salesforce Credentials

By the time you have successfully completed the course, you will have earned 10 Salesforce Trailhead badges. These resume-boosting Salesforce credentials can help you stand out as a qualified candidate.

Class Schedule and Format

Class Dates: Classes start monthly

Format: The convenient online format allows you to learn from any location in Arizona or around the world.

The ten-week class includes weekly on-demand online learning content such as videos and reading, plus assignments to reinforce your learning and provide you with practical hands-on experience. All activities can be completed online, on your own schedule, each week.

You can also attend optional (but recommended) live group sessions once a week via video conference.

You should expect to spend 6-8 hours per week working independently (learning, working on assignments), plus an additional 1 hour per week attending the optional weekly live sessions.

What Is Included in the Sales Operations Certificate Program

• Approximately 80 hours of learning
• Career support services, including resume and cover letter review, LinkedIn profile optimization, small-group workshops, access to career coaching and more.
• Salesforce credentials: earn 10 in-demand Salesforce Trailhead badges
• Digital badge and digital certificate of completion upon successful completion of course

Paying for Your Certificate Program

Payment plan options are available for qualifying participants. Payment plan options may include additional fees.

Discounts are also available for veterans and for University of Arizona alumni and staff members.

Discounts may also be available for group registration of multiple participants from the same company.