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Victim advocates assist and support crime victims in progressing through the criminal justice system and toward a successful recovery.

Advocates may work for domestic violence shelters, crisis centers, crisis hotlines, or with state and county governments to assist crime victims.

What You Will Learn

Course topics include legal terminology, legal process, legislation regarding victims rights, jurisdiction and venue, ethics, effects of victimization on the victim, victim advocate skills, guardianships and crisis intervention. It also covers counseling skills for victims of assault, battery, robbery, domestic violence, sexual assault, child abuse, and other crimes.

View full Victim Advocacy course syllabus.

Who Should Take the Victim Advocacy Course?

This noncredit professional development program is designed for those who wish to learn victim advocacy and assistance skills.

This program is also pre-approved by the National Advocate Credentialing Program (NACP) for those who wish to apply for an NACP credential. Those who successfully complete this program are eligible to apply for the NACP Provisional Credential. Those with experience in victim advocacy may be able to apply for a Basic, Intermediate or Advanced Credential based upon their experience in the field. 

Class Schedule and Format

This noncredit professional development program includes 45 clock hours of training.

The course is fully online, and you can work at your own pace to complete the course activities each week. You do not need to be online at any particular time to complete your course work. You will interact with the instructor via email and an online discussion board.

You will be expected to spend an average of at least 8 hours per week completing course activities. Course activities include reading assignments, writing assignments, exams and online discussions.

Victim Advocacy Course start dates: see start dates in the right sidebar.

What Is Included

• 45 clock hours of training
• A Certificate of Completion from University of Arizona Continuing & Professional Education upon successful completion of the program
• A digital badge upon successful completion of the program
• Eligibility to apply for the National Advocate Credentialing Program (NACP) Provisional Credential and possibly for the Basic, Intermediate or Advanced Credential based upon their experience in the field. 

NOTE: cost of books/materials and cost of applying for NACP credential is not included in registration fee.

In an increasingly data-driven world, employers need people who can leverage data to solve problems. 

The University of Arizona Business Analytics Science Certificate Program is a fully online noncredit professional development program that teaches you the fundamental data and business analytics skills that employers need.

Who Should Take the University of Arizona Business Analytics Certificate Program?

This noncredit program is open to all. You do not need prior business analytics experience.

What You Will Learn in the Business Analytics Course

• Business Analytics Fundamentals: Learn how data can help you solve problems, drive growth and influence decision-making.
• Data Modeling: Organize and use data to answer key research questions effectively.
• Accessing Data with SQL: Retrieve and summarize data with SQL. Develop SQL queries and learn techniques such as filtering, working with joins and using aggregate functions.
• Data Visualization and Technology: Learn data techniques and visualization types to highlight insights, and get hands-on with Excel and Tableau.
• KPIs, Business Objectives, and More: Develop business objectives and align metrics and Key Performance Indicators (KPIs) to measure and improve business performance.
• Artificial Intelligence and Machine Learning: Get an introduction to AI and Machine learning and the role these tools can play in business analytics.

The program is designed to equip you with practical, workplace-ready skills. In fact, 94% of learners who completed the course say that they are applying what they learned back on the job.

What Is Included in the Business Analytics Certificate Program

• Approximately 80-100 hours of learning
• Tableau eLearning: one full year of free access to Tableau eLearning content (a $120 value), so you can do a deep dive into Tableau during and after the course.
• Technology certification: By the end of the course, you will be prepared to take the Tableau Desktop Specialist Certification Exam. Note: cost of the exam is not included in course cost.
• Career services support, including resume and cover letter review, optimizing your LinkedIn profile, career workshops and career coaching.
• University of Arizona Continuing & Professional Education digital badge and digital certificate of completion upon successful completion of course

Business Analytics Class Structure and Format

Class Dates: classes start monthly

Format: The convenient online format allows you to learn from any location in Arizona or around the world.

The ten-week class includes weekly on-demand online learning such as videos and reading, plus assignments to reinforce your learning and provide you with practical hands-on experience. All activities can be completed online, on your own schedule, each week.

You can also attend optional (but recommended) mentor-led live broadcasts once a week via video conference.

You should expect to spend 4-6 hours per week working independently (learning, working on assignments), plus an additional 1-2 hours per week attending the optional weekly mentor-led live broadcasts. 

Paying for Your Certificate Program

Payment plan options are available for qualifying participants. Payment plan options may include additional fees.

Discounts are also available for veterans and for University of Arizona alumni and staff members.

Human resources professionals: are you looking to get SHRM-CP or SHRM-SCP certified?

Society for Human Resource Management (SHRM) credentials make you a recognized expert in the Human Resources field.

This online course combines expert instruction with the proven SHRM Learning System to offer a comprehensive and effective way to prepare for success on your SHRM-CP or SHRM-SCP certification exam.

Who Should Take This Course?

SHRM certification is designed for experienced HR professionals:

• SHRM-CP is recommended for those in operational HR roles: according to SHRM, this includes duties such as "implementing HR policies, supporting day-to-day HR functions, or serving as an HR point of contact for staff and stakeholders."
• SHRM-SCP is recommended for more experienced HR professionals with at least 3 years of work history in a strategic HR role. This includes duties such as "developing HR policies and/or procedures, overseeing the execution of integrated HR operations, directing an entire HR enterprise, or leading the alignment of HR strategies to organizational goals."

Learn more about SHRM-CP and SHRM-SCP. 

Schedule and Format

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​The course is completely online, so you can prepare for your HR exam wherever you are located.

This course combines the convenience of self-paced study with the structure and support of an instructor-led class. You will complete weekly assignments such as reading, discussion questions and quizzes on your own schedule.

You will have access to a SHRM-SCP instructor, who can answer questions and help you through the material. The instructor will also host weekly optional live Zoom sessions to help you deepen your HR knowledge.

What Is Included

• Comprehensive SHRM exam preparation: SHRM credentials are based on the SHRM Body of Applied Skills and Knowledge™ (SHRM BASK™), which describes the behavioral competencies and HR knowledge that HR professionals need for effective job performance. The course provides participants with a comprehensive review of the SHRM BASK™ in preparation for taking the SHRM-CP or SHRM-SCP exam. Download full syllabus (PDF).
• Structured learning: participants will complete weekly assignments (amount per week varies), such as discussion questions, quizzes, and an assessment to keep on track to prepare for their certification exam.
• Weekly live Zoom sessions: participants can attend optional weekly Zoom sessions led by the instructor and other HR experts. These sessions provide the opportunity to ask questions, get feedback, and to interact with the instructor and each other.
• SHRM Learning System: course registration includes 18 months of access to the proven SHRM Learning System (a $995 retail value).
• Certificate: upon successful completion of the course, participants will receive a Certificate of Completion from University of Arizona Continuing & Professional Education.

Participants who successfully complete the course may also receive 10 Continuing Education Units (CEUs). CEUs are available for an additional fee.

Paying For Your Course

A 10% discount is available for University of Arizona faculty and staff members, University of Arizona graduates/alumni, SHRM members, military-connected learners, and members of specific local organizations. Discounts may also be available for group registration (three or more registrants from the same organization). Contact us to learn more.

A payment plan is also available for this class.

Instructor

You’ll be able to tap into the expertise and guidance of our highly-experienced, SHRM-certified instructor who is ready to work with you to make sure you are prepared for success on your SHRM-CP or SHRM-SCP exam.

Denise Godoy is a Human Resources Manager at the University of Arizona. Denise oversees the day-to-day operations for her unit including recruitments, hiring, payroll, compensation, and leave management. She provides advice and guidance on employee relations issues and performance management.

Denise has over 10 years of experience in the HR field. She holds a bachelor’s degree in Public Management and Policy and a Master of Legal Studies degree with a concentration in Compliance and Legal Risk Management. Denise also holds the SHRM Senior Certified Professional (SHRM-SCP) designation.

CompTIA offers globally recognized, vendor-neutral credentials designed for Information Technology (IT) professionals. These credentials validate that you have the knowledge and skills to succeed in IT roles, and they are highly sought-after by employers.

Jump to: A+, A+ with IT Fundamentals, Network+, Security+ details

CompTIA certifications are also "stackable," so you can earn additional credentials as your knowledge and experience increase.

What is Included in CompTIA Training Bundles?

Each CompTIA training and exam bundle includes:

• One year of access to CompTIA CertMaster: This guided, customizable learning experience combines CompTIA learning products with engaging instructional videos and live instructional support for an all-in-one solution and provides you with the knowledge, exam prep tools, and peace of mind you need to succeed.
• One year of access to CompTIA Practice: Strengthen your understanding, accelerate learning, and test your knowledge in preparation for your certification exam.
• Exam voucher(s): one voucher is included for Tech+, Network+ and Security+ bundles. A+ certification requires passing two certification exams. Therefore, all A+ bundles include two A+ exam vouchers. NOTE: exam vouchers do not include a "retake" option.

Note: some military education programs do not permit bundling of exam vouchers and course registration fees. If you are planning to use Army Credentialing Assistance (CA) or Air Force COOL funding, please visit the military education exam vouchers page for additional information.

These training programs are provided by CompTIA.

Training Schedule and Format

This non-credit training and certification exam prep program is fully online and self-paced.

It is an open enrollment program, so you can register and start learning at any time. Once you register, you will have 12 months to complete the training program.

NOTE: because this is a self-paced program, there is not an instructor available to answer questions or help you understand the material.

CompTIA Training Options

For those with some IT work experience: CompTIA A+ Training and Exam Bundle

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CompTIA A+ certification validates that you have the core tech skills for IT support roles, and it is a requirement for many entry-level IT help desk jobs.

In addition to equipping participants with core tech skills, this self-paced online training prepares participants to take the CompTIA A+ Core 1 and Core 2 certification exams.

Although not required, CompTIA suggests that A+ candidates have 9 to 12 months hands-on professional IT experience in the lab or field. If you do not have any prior technical experience, you may wish to start with CompTIA's Tech+ training (see below).

Vouchers to take the two required A+ certification exams are included. Learn more about this bundle.

Price: $995

Get The A+ BUNDLE

For those with no IT work experience: CompTIA A+ with Tech+ Training and Exam Bundle

Those who do not have prior IT experience should start with the CompTIA Tech+ certification and training before they start A+ training.

Tech+ is an introduction to basic information technology terminology, knowledge, and skills.

Vouchers to take the Tech+ and the two required A+ certification exams are included. Learn more about this bundle.

Price: $1,179

Get The A+ with Tech+ BUNDLE

CompTIA Network+ Training and Exam Bundle

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CompTIA Network+ certification validates that you have core technology skills in networking concepts, infrastructure, network operations, security and troubleshooting.

Network+ certification is often required for network support, engineering, and administration roles.

This course helps participants acquire those core skills and prepare to take the CompTIA Network+ certification exam.

Although not required, it is recommended that participants have A+ certification and at least 9-12 months of networking experience prior to taking the Network+ exam.

Network+ exam voucher is included. Learn more about this bundle.

Price: $819

Get The Network+ Bundle

CompTIA Security+ Training and Exam Bundle

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CompTIA Security+ certification validates baseline security skills. It is an excellent starting point for those with some IT experience who want to move into IT security roles.

This self-paced online training helps participants acquire core IT security skills, as well as preparing to take the CompTIA Security+ certification exam. 

Although not required, it is recommended that participants have Network+ certification and two years of IT administration experience with a security focus prior to taking the Security+ exam.

Security+ exam voucher is included. Learn more about this bundle.

Price: $879

Get The Security+ Bundle

In 2023, marketing was one of the top ten skills that employers look for, according to LinkedIn.

The University of Arizona Continuing and Professional Education Digital Marketing Science Certificate Program is a fully online professional development program that teaches you in-demand digital marketing skills in just 10 weeks.

Who Should Take the University of Arizona Digital Marketing Certificate Program?

This noncredit program is open to all. You do not need prior digital marketing experience. This program is ideal for:

• Recent college graduates
• Marketing professionals (1-5 years experience) looking to update their skill sets
• Experienced professionals re-entering the workforce
• Working professionals looking to make a shift into digital marketing or become more knowledgeable about other aspects of business
• Entrepreneurs seeking to grow their business by utilizing a set of digital marketing tools

What You Will Learn

• Marketing analytics, marketing strategy, search engine optimization (SEO), paid search, paid social, content marketing, email marketing and more.
• How to use artificial intelligence (AI) and ChatGPT in digital marketing.
• How to use in-demand tools including Google Analytics, Google Ads and HubSpot.
• You will also complete a Strategic Digital Marketing Playbook, applying your digital marketing skills in a real-world context.

Earn In-Demand Digital Marketing Certifications

You will earn the following industry-recognized certifications that demonstrate your practical knowledge and skills:

• Google Ads Search Certification
• Google Analytics Individual Qualification
• Hubspot Email Marketing

Career Support

Get the support you need to meet your career goals, including:

• Resume and cover letter review
• LinkedIn profile optimization
• Small-group workshops on topics such as negotiating tips, how to effectively communicate your skills, and Q&As with hiring managers/recruiters
• Access to career coaching

Class Schedule and Format

Class Dates: Classes start monthly

Format: The convenient online format allows you to learn from any location in Arizona or around the world.

The ten-week class includes weekly on-demand online learning content such as videos and reading, plus assignments to reinforce your learning and provide you with practical hands-on experience. All activities can be completed online, on your own schedule, each week.

You can also attend optional (but recommended) mentor-led live broadcasts once a week via video conference.

You should expect to spend 8-10 hours per week working independently (learning, working on assignments), plus an additional 1-2 hours per week attending the optional weekly mentor-led live broadcasts.

What Is Included in the Digital Marketing Certificate Program

• Approximately 90 hours of learning
• Technology certifications: Google Ads Search Certification, Google Analytics Individual Qualification, and HubSpot Email Marketing
• Digital badge and digital certificate of completion upon successful completion of course

Paying for Your Certificate Program

Payment plan options are available for qualifying participants. Payment plan options may include additional fees.

Discounts are also available for veterans and for University of Arizona alumni and staff members.

Project management is consistently one of the top skills employers look for across industries.

The University of Arizona Continuing and Professional Education Project Management Certificate Program is a fully online professional development program that teaches you in-demand project management skills in just 10 weeks.

Who Should Take the University of Arizona Project Management Certificate Program?

This noncredit program is open to all. You do not need prior project management experience. This program is ideal for:

• Early-career project managers who want to improve their project management skills
• Business-focused professionals looking to develop new skills, including Agile project management
• Individuals who have been asked to manage a project or projects in their department
• Entrepreneurs and business owners looking to better manage their processes and increase efficiencies

What You Will Learn

• Project management basics, including the stages of project management and different project management approaches (including waterfall, agile and hybrid)
• How to plan, scope and create a project plan
• Key principles of Agile for software, including Kanban and Scrum basics and creating an Agile project plan
• Hands-on experience using Jira, Microsoft Project, Google Sheets and other tools to build a project plan
• Budgeting, managing costs, progress tracking, stakeholder management, communication and much more

Earn an In-Demand Jira Certification

You will be able to earn the following industry-recognized certification that demonstrates your practical knowledge and skills: Jira Software Essentials Associate Certification. 

Career Support

Get the support you need to meet your career goals, including:

• Resume and cover letter review
• LinkedIn profile optimization
• Small-group workshops on topics such as negotiating tips, how to effectively communicate your skills, and Q&As with hiring managers/recruiters
• Access to career coaching

Class Schedule and Format

Class Dates: Classes start monthly

Format: The convenient online format allows you to learn from any location: in Arizona, across the country or around the world.

The ten-week class includes weekly on-demand online learning content such as videos and reading, plus assignments to reinforce your learning and provide you with practical hands-on experience. All activities can be completed online, on your own schedule, each week.

You can also attend optional (but recommended) mentor-led live online sessions once a week.

You should expect to spend 8-10 hours per week working independently (learning, working on assignments), plus an additional 1-2 hours per week attending the optional weekly mentor-led live sessions.

What Is Included in the Project Management Certificate Program

• Approximately 90 hours of learning (meets Project Management Institute requirements for project management training)
• Technology certification: Jira Software Essentials Associate Certification
• Digital badge and digital certificate of completion upon successful completion of course

Paying for Your Certificate Program

Payment plan options are available for qualifying participants. Payment plan options may include additional fees.

Discounts are also available for veterans and for University of Arizona alumni and staff members.

Passing the Fundamentals of Engineering (FE) exam is the first step towards becoming a Licensed Professional Engineer (PE). 

About the FE Exam Prep Class

The FE Exam Prep class is designed to maximize your chance at passing the FE exam the first time.

It includes coverage of every topic on the FE Civil Engineering and Other Disciplines exams: math, probability and statistics, chemistry, ethics and safety, engineering economics, instrumentation, statics, dynamics, material science, fluid mechanics, electrical power and more.

View full syllabus

You will also learn practical problem-solving and test-taking strategies to help you get ready for the type of questions you will see on the FE exam.

In addition to learning online, you can get personalized help from the instructor to set you up for FE exam success:

• Ask questions and get help online via discussion boards and email.
• Attend optional weekly live instructor-led study sessions on Wednesdays, 5:30-7:00 p.m. You can attend these sessions in-person in Tucson, or remotely (via Zoom) from any location.

Who Should Take FE Exam Prep?

Everyone is welcome. Those who have a 4-year engineering degree (or will graduate soon), as well as those with documented work experience in the engineering field are encouraged to participate.

Refugees, immigrants and others with international engineering experience are also welcome. 

You can take the FE exam if you have:

• An engineering degree or training from outside the U.S. OR
• 4 years of documented work experience in engineering or a related field OR
• A 4-year engineering degree

Class Schedule and Format

FE Exam Prep is offered twice a year, once in the spring and once in the fall.

• Fall class dates: January 14-May 6, 2026 - register for this class

Format: The convenient online format allows you to prepare for the FE exam from any location.

The class includes weekly video lectures, homework activities, and quizzes/exams to reinforce your learning and help you gauge your progress on each topic. All activities can be completed online, on your own schedule, each week.

Live instructor-led study sessions will be offered every Wednesday 5:30-7 p.m., excluding holidays. You can attend study sessions in person (in Tucson) or remotely (via Zoom).

In-person study session location:

1600 East Idea Lane, Third Floor
The Bridges - Refinery Building
Tucson, Arizona 85713

You will also receive a Zoom link for the study sessions, so you can participate online from any location.

Paying For Your Class

Price: The regular price for the class is $899. The cost of taking the FE exam is not included in the class price.

Discounted rates are available for:

• University of Arizona, Arizona State University, and Northern Arizona University undergraduate and graduate alumni
• Current University of Arizona, Arizona State University, and Northern Arizona University students
• Military-connected learners
• FE Exam Prep students referred by refugee community organizations
• Members of select professional organizations